Austin Emergency Plumbers is committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data.
Last Updated: January 15, 2025
When you contact us for plumbing services, we may collect:
When you visit our website, we may automatically collect:
We use your personal information solely for legitimate business purposes:
We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:
Trusted third parties who assist with payment processing, scheduling software, or other business operations under strict confidentiality agreements.
When required by law, court order, or to protect our rights and safety or that of others.
In the event of a merger, acquisition, or sale of business assets, customer information may be transferred as part of the transaction.
We implement industry-standard security measures to protect your personal information:
You have the following rights regarding your personal information:
Request a copy of the personal information we have about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal and business requirements.
Opt out of marketing communications at any time.
Our website uses cookies and similar technologies to improve your experience:
Required for basic website functionality, security, and to remember your preferences.
Help us understand how visitors use our website to improve our services and content.
You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:
713 Congress Avenue
Austin, TX 78701
Phone: (833) 705-3750
Email: privacy@austinemergencyplumbers.com
Emergency Service: 24/7
Office Hours: Mon-Fri 8AM-6PM
Weekend: Sat-Sun 9AM-5PM
Licensed Master Plumber TSBPE #M-41852
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Your privacy is protected. Our Master Plumbers are available 24/7 with a 60-minute response guarantee.