PLUMBING EMERGENCY? CALL NOW:- 60-MINUTE RESPONSE GUARANTEE
SERVING AUSTIN SINCE 2013

About Austin Emergency PlumbersYour Trusted Local Master Plumbers

Family-owned and operated • Licensed Master Plumbers • 8,500+ Satisfied Austin Customers

Our Austin Story

Born and raised in Austin, committed to serving our community

Founded on Austin Values

Austin Emergency Plumbers was founded in 2013 by Master Plumber Mike Rodriguez, a lifelong Austin resident who saw the need for reliable, honest emergency plumbing service in our rapidly growing city. After working for large corporate plumbing companies, Mike decided to start his own business based on Austin values: treating customers like family, providing upfront honest pricing, and being available when emergencies strike.

What started as a one-man operation has grown into Austin's most trusted emergency plumbing service, with four Master Plumbers serving over 8,500 satisfied customers throughout Austin and surrounding communities. We're proud to maintain our small-business, family-owned approach while providing the reliability and professionalism that Austin residents deserve.

12
Years Serving Austin
8,500+
Happy Customers
98.5%
Satisfaction Rate
24/7
Emergency Service

Austin Roots

713 Congress Ave, Austin, TX 78701

Located in the heart of Austin, we're your neighbors committed to serving our community with integrity and excellence.

Licensed & Insured

TSBPE Master Plumber Licensed

All our plumbers are TSBPE licensed Master Plumbers, fully bonded and insured for your protection and peace of mind.

60-Minute Guarantee

Emergency Response Promise

We guarantee to arrive at your Austin home within 60 minutes of your emergency call, 24 hours a day, 7 days a week.

Meet Our Master Plumbers

TSBPE licensed professionals with decades of combined experience

Mike Rodriguez

Master Plumber & Owner

TSBPE #M-41852

18 Years Experience

Specialties:

  • Emergency Repairs
  • Sewer Lines
  • Water Heaters

Sarah Johnson

Master Plumber

TSBPE #M-42156

12 Years Experience

Specialties:

  • Leak Detection
  • Bathroom Remodels
  • Commercial

Carlos Martinez

Master Plumber

TSBPE #M-41967

15 Years Experience

Specialties:

  • Drain Cleaning
  • Kitchen Plumbing
  • Emergency Service

Jennifer Chen

Master Plumber

TSBPE #M-42089

10 Years Experience

Specialties:

  • Pipe Repair
  • Water Treatment
  • Residential Service

Our Journey Since 2013

Growing with Austin, serving our community every step of the way

2013

Company Founded

Mike Rodriguez establishes Austin Emergency Plumbers with a commitment to 60-minute emergency response

2015

BBB Accreditation

Achieved Better Business Bureau A+ rating and accreditation for outstanding customer service

2017

Team Expansion

Grew to 4 Master Plumbers to better serve Austin's growing population

2019

5,000th Customer

Celebrated serving our 5,000th satisfied Austin area customer

2021

Commercial Division

Launched dedicated commercial plumbing services for Austin businesses

2024

8,500+ Customers

Proud to have served over 8,500 Austin families and businesses with 98.5% satisfaction rate

Awards & Recognition

Recognized for excellence in emergency plumbing service

2024 Austin Business Journal

Best Emergency Service Provider

2024

BBB A+ Rating

Better Business Bureau Accredited

Since 2015

Austin Master Plumbers Association

Active Member in Good Standing

Since 2013

Austin Habitat for Humanity

Volunteer Partner Organization

Since 2016

Giving Back to Austin

We believe in supporting the community that has supported us

Austin Habitat for Humanity

Volunteer plumbing services for affordable housing projects throughout Austin

Local Schools

Sponsor Cedar Park High School Athletics and Round Rock Chamber events

Trade Education

Mentor young plumbers and support Austin Community College trade programs

Ready to Experience the Austin Emergency Plumbers Difference?

Join over 8,500 satisfied Austin customers who trust us for their emergency plumbing needs.

Get Your Free Estimate

Licensed Master Plumbers • TSBPE #M-41852

Serving Austin Since 2013 • 60-Minute Response Guarantee